Privacy Policy

Packed Moving Solutions ("we", "our", or "us") is a moving and moving-labor company based in Elmwood Park, Illinois. This Privacy Policy explains what we collect when you request a quote, book a move, or visit this website, what we do with it, and how to ask us to delete it.

We collect what you give us when you ask for a quote, book a crew, or contact us by phone, email or the quote form on this site. That is usually:

• Your name, the pickup and delivery addresses, your phone number and your email

• What is being moved, and the access at each address

• Payment details, handled by our payment processor

• A record of the jobs we have done for you

We may also collect information automatically when you use our website, including:

• IP address

• Browser type

• Pages viewed

• Time spent on pages

We use the information we collect to:

• Provide, maintain, and improve our services

• Process payments

• Communicate with you about our services

• Send you marketing communications (with your consent)

• Comply with legal obligations

We may share your information with:

• Service providers who work on our behalf, such as our booking and payment systems

• Professional advisors, such as lawyers and accountants

• Law enforcement or government agencies when the law requires it

We do not sell your personal information to third parties.

If you reached us through a marketplace such as U-Haul Moving Help, HireAHelper or Thumbtack, that platform holds its own copy of your booking under its own privacy policy.

We take reasonable technical and organizational measures to protect your information against unauthorized or unlawful processing, accidental loss, destruction, or damage.

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information

• The right to correct inaccurate information

• The right to delete your information

• The right to object to or restrict processing of your information

To exercise these rights, please contact us using the information provided at the end of this policy.

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.